Are your products genuine?
All the products we sell on our website are 100% genuine from the original
brands. We keep all our stock in a temperature controlled environment prior to shipping
and subject to regular quality control checks.
How much is the delivery charge and how long will it take to get my items?
All of the orders placed on our website will be dispatched from our distribution
centre in Sweden and will be delivered to you by Swiss Post. Please allow around
7-14 working days for the orders to delivered. If you are not home at the time of
delivery the driver will leave a note and the parcel will be left in your nearest
local post office for you to pick up.
We do FREE SHIPPING!
Delivery times vary and depend on the postal service to the destination. If your
order hasn't arrived after 14 working days please check with your local post office
as sometimes notice of attempted delivery may have been misplaced. We may be able
to trace your parcel if it isn't at your local post office, but please note that
a full trace will take a minimum of 7 days due to postal requirements.
What payment methods do you accept?
You can pay by your credit cards or PayPal account through PayPal's secure online
Do you offer Money Back Guarantee?
YES! We are confident you will be happy with our products. However if you have any
problems with items you receive please report to us within 10 days of receipt. We
guarantee money back refund if you are dissatisfied in any way. Items must be returned
in the original condition in which they were received. Please note that the items
must be unused.
How do I contact you?
Please contact us
by submitting this contact us
form. We will get back to you within 24 hours.